Shipping Policy

At COSMO International Sp. Z.o.o we are dedicated to providing fast and efficient shipping for all our customers. Below are the details of our shipping policy for orders within Poland and internationally.

1. Shipping Locations
We offer shipping internationally, ensuring that our products are available to customers around the world.

2. Processing Time
Orders are typically processed and shipped within 2-3 business days after payment confirmation.

Please note that processing times may vary during peak seasons or for custom- made products, such as digital printing or fabric dyeing services, which may require additional time.

3. Shipping Methods and Costs
We partner with DPD for reliable delivery services.

The cost of shipping for a roll (weighing under 30 kg) is 39 PLN.
The cost of shipping a coupon is 20 PLN.

4. Order Tracking
Once your order has been dispatched, you can request a tracking
number, which we will provide so that you can monitor your shipment’s progress.

5. Delivery Issues
If you encounter any issues with delivery (e.g., delays or damaged goods), please contact us promptly through our Contact Us page. We will work with the carrier to resolve the issue and ensure your satisfaction.

If you have any questions regarding shipping or need assistance with tracking your order, please feel free to reach out to us at [Your Email Address].