Privacy Policy
This Privacy Policy explains how COSMO International Sp. Z.o.o collects, uses, discloses, and safeguards your personal information when you visit our website cosmo.com.pl and engage with our products and services. We are committed to protecting and respecting your privacy in accordance with Polish law and the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller for your personal information is:
COSMO International Sp. Z.o.o
Address: Pabianicka 76A, 95-030, Rzgów
Email: hurtownia_rzgow@cosmo.com.pl
Phone: +48 516206601
2. Information We Collect
We may collect and process the following personal data:
Personal Identification Information: Name, email address, phone number, billing/shipping address, etc.
Transactional Information: Order history, payment details, shipping information.
Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing history.
Marketing Data: Preferences for receiving marketing communications.
3. How We Use Your Information
We may use your personal data for the following purposes:
Order Fulfillment: To process and fulfill your orders and provide customer support.
Communication: To send you order updates, promotional offers (if you have opted in), or responses to inquiries.
Marketing: To send you promotional emails or newsletters (if you have consented to receive them).
Improvement of Services: To analyze website traffic, improve our services, and tailor content to user preferences.
Legal Compliance: To comply with legal obligations, such as tax reporting or resolving disputes.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual necessity: To fulfill our contractual obligations with you (e.g., processing your orders).
Consent: When you provide explicit consent to receive marketing materials or newsletters.
Legitimate interests: To improve our services, prevent fraud, or analyze customer behavior.
Legal obligations: To comply with applicable laws and regulations.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. After this period, we will securely delete or anonymize your data, unless legal obligations require us to retain it for a longer period (such as tax or accounting laws).
6. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with the following entities for specific purposes:
Service Providers: Third-party vendors who assist with order processing, payment processing, shipping, or marketing communications.
Legal Compliance: If required by law, we may disclose your personal data to authorities for legal proceedings or regulatory compliance.
All third-party providers are obligated to protect your data in accordance with applicable data protection laws.
7. International Data Transfers
As part of our operations, your personal data may be transferred to countries outside of Poland or the European Union (EU). In such cases, we ensure that your data is protected with appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request the correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request the restriction of processing of your personal data.
Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.
Right to Withdraw Consent: If you have given consent for specific processing activities (e.g., marketing emails), you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in the {Contact Information” section below.
9. Security of Your Data
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
10. Cookies
We use cookies and similar technologies to improve your experience on our website. Cookies help us track your preferences, analyze website traffic, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised version on our website, and the updated date will be indicated at the top of the page. Please review this policy periodically to stay informed about how we are protecting your information.
12. Contact Information
If you have any questions, concerns, or requests related to your personal data or this
Privacy Policy, please contact us at:
COSMO International Sp. Z.o.o
Address: Pabianicka 76A, 95-030, Rzgów
Email: hurtownia_rzgow@cosmo.com.pl
Phone: +48 516206601
This Privacy Policy is designed to ensure transparency regarding how we handle your personal data and your rights under Polish and European law. Please feel free to reach out if you have any questions or need assistance.
Note: This template should be reviewed and customized according to your specific business practices, and you may want to seek legal advice to ensure it fully complies with the GDPR and other relevant privacy regulations.