FAQs

Ordering & Samples:

How do I place a wholesale order?
To place a wholesale order, please contact us via the Contact Us page, and our team will assist you through the process.

How do I place a design order?
For design orders, reach out to us through the Contact Us page, and we will guide you step by step.

How do I request free fabric samples?
You can request free fabric samples by contacting us through the Contact Us page.

Products & Fabrics:

What types of fabrics do you offer?
We specialize in synthetic, semi-natural, and natural fabrics designed for women’s fashion. We are currently focused on expanding our range of natural and semi-natural fabrics.

How can I view your offer?
You can explore our fabric collection through our partner website, Fashiontree, where we offer the same fabrics in retail quantities. Additionally, follow our Instagram to see our latest fabrics.

We are also currently developing a new catalogue showcasing our latest collection, aligned with the fashion trends of 2025.

Can I purchase fabric in retail quantities?
Yes! You can order retail quantities from our partner brand Fashiontree.

Can I request a specific fabric that is not listed on your website?
Yes, we accept custom orders. With our extensive supplier network, we can source fabrics based on your specific requirements. Please contact us for further details.

Business Information:

Who are you, and what does your company do?
To learn more about us, please visit our About Us page. To explore our services, check out our Services page.

What are your business hours and contact details?
Our business hours are Monday to Friday, 08:00 – 17:00.
You can find our contact details on the Contact Us page.

Wholesale & Custom Orders:

What is the minimum order quantity for wholesale purchases?
The minimum wholesale order is one roll, which typically ranges from 30 to 100 yards, depending on the fabric.

Can I request a fabric sample before placing a bulk order?
Of course! Simply contact us, and we will arrange a sample for you.

Can I order a small fabric coupon before committing to a bulk order?
Yes! You can order a coupon sample via Fashiontree or contact us directly.

Digital Printing Services:

What printing methods do you offer?
We offer sublimation printing for polyester fabrics and digital printing for natural fabrics.

Can I print my own designs on your fabrics?
Yes! Contact us via the Contact Us page, and we will assist you.

What is the turnaround time for digital printing?

Sublimation printing takes approximately 1-2 days.
Digital printing is done in collaboration with multiple factories in Türkiye, with a turnaround time of approximately 2 weeks.

Can I use my own fabric for printing?
Yes! However, we will need to test your fabric with our printing factory to ensure compatibility.

Dyeing Services:

What types of fabrics can be dyed?
We primarily dye synthetic fabrics, but it varies from fabric to fabric. Please contact us for more details.

How long does the dyeing process take?
The dyeing process takes approximately 1-2 weeks.

Appointments & Design Services:

What is the ‘Book an Appointment’ feature?
This feature allows you to schedule a virtual meeting with our design and sales team at a time that suits you. During the session, we will discuss your needs and create a plan for the designs to create based on your requirements.

Do you have in-house designers?
Yes! We have an expert team of designers who can collaborate with you. You can work with them through our Book an Appointment feature or visit us at our office.

Can you produce exclusive prints for my brand?
Yes! If you request exclusive designs, we will ensure complete discretion and will not showcase your prints to anyone else.

Shipping & Returns:

Do you ship internationally?
Yes, we offer international shipping. However, shipping costs will be covered by the buyer.

What is your return policy?
Please refer to our Returns Policy page for detailed information.